In a property that was being rented out, the tenants had caused significant damage to the marble tiles in attempts to remove limescale staining.
Marble is acid sensitive. With strong acids, you will see the effects of this instantly. Known as etching, this is not something that can be wiped or cleaned off.
Tap water is not always PH neutral which means that over time, this can have a similar effect on stone. This particular client, had used an acidic cleaner to try and remove the initial limescale stain and this had resulted in further etch marks to the marble which required professional removal.
Using a hand-held diamond grinding tool and resin bonded diamond abrasives, 8 levels of resurfacing was required to restore the marble. The initial stages used the courses grade of diamond to take that damaged marble beyond the etch marks. A series of finer diamond pads were then used to feather the edges of this in and blend into the surrounding marble. The marble was then polished with a natural polishing powder all over for a high shine finish before sealing for protection.
What really impressed me is that Athena Stone gained absolutely nothing from helping me. I wasn’t a customer and they knew there was no job in it for them, yet they still took the time to look at the problem and give me genuinely useful advice.
After the experience I’d had trying to get help elsewhere, that level of customer service really stood out. They went above and beyond for someone who wasn’t even a paying customer, and their advice made a huge difference to us.
Amazingly high quality work and super responsive friendly customer service.
The work done by Dave and his team on our 30+ year old limestone flooring was outstanding. The stone was dirty and very cracked in places and I never dreamt they could make something so old look so good. The resin colour they used was an exact match and the cracks they filled are barely discernible now. The cleaned limestone looks wonderful and fresh. I can't believe what they achieved and couldn't be more thrilled.
Would you please thank Dave and his team - so much - for their outstanding work on our flooring? I can’t believe what they achieved and couldn’t be more thrilled. I never dreamt they could make something so old look so good!
Fantastic experience from start to finish. Outstanding customer service. Can't recommend highly enough.
Top quality service and good value for money. For once I am very happy to pay a bill!
