In a property that was being rented out, the tenants had caused significant damage to the marble tiles in attempts to remove limescale staining.
Marble is acid sensitive. With strong acids, you will see the effects of this instantly. Known as etching, this is not something that can be wiped or cleaned off.
Tap water is not always PH neutral which means that over time, this can have a similar effect on stone. This particular client, had used an acidic cleaner to try and remove the initial limescale stain and this had resulted in further etch marks to the marble which required professional removal.
Using a hand-held diamond grinding tool and resin bonded diamond abrasives, 8 levels of resurfacing was required to restore the marble. The initial stages used the courses grade of diamond to take that damaged marble beyond the etch marks. A series of finer diamond pads were then used to feather the edges of this in and blend into the surrounding marble. The marble was then polished with a natural polishing powder all over for a high shine finish before sealing for protection.
Great company and team. Easy to deal with and discuss requirements. The quality of work and attention to detail is exceptional. I strongly recommend this company.
The professional who inspected the floor was clearly most knowledgeable and he also actioned the work subsequently. A date was agreed and the work was carried out with care and attention and minimum disruption. The floor now looks exactly as it did when initially installed. I have no hesitation recommending Athena Stone and will call them myself when another part of the floor needs refreshing.
Dealing with Athena has been seamless throughout. I have been impressed by Athena’s professionalism and customer focus from the beginning and this applies to everyone involved from reception, to administration to the actual treatment of the floor.
Just wanted to say thank you . The floor looks amazing. Love love it! Thank you so much!
I wanted to leave a review for Danielle. She went above and beyond to help find alternative solutions so I could get my worktops/ tiles restored in the timeframe I need to, even following up afterwards to see how things panned out. Excellent communication!
The only company I trust to restore flooring in my role at Humphrey Munson. Athena Stonecare are an amazing company with a true understanding of excellent customer service and endlessly helpful.
