Our client was looking to have her limestone floor rejuvenated and approached her cleaning company G Clean to see if they could help. Mick the Company Owner had been following our work on Instagram for a little while. Wanting to ensure that the client and her stone had the best possible treatment, he recommended that she contact Athena Stonecare for a restoration service rather than a deep clean.
When we attended for the initial visit, we provided a sample for two different treatment options. Our full restoration service involves grinding the stone flat to begin with. This removes lippage, surface level pin holes, scratches, etch marks and grout residues. This comprehensive initial stage provides an even surface for us to refinish to restore the stone back to its original condition, while also allowing specialist sealants to be applied throughout the process to penetrate deep into the tiles.
Although it is more labour intensive, it is recommended for stone that has not been professionally treated since installation or has significant surface damage. It is more costly, but ultimately provides longevity, by enabling easier maintenance and rectifying existing issues before they degrade to a point of being beyond repair.
Our client opted for this more involved treatment and the team attended over 3 days. At the end of the first day, we applied a deep penetrating sealant after the grinding phase which was left to cure overnight. This protects from moisture ingress as well as rising damp problems. After this we used copper-bonded diamonds to remove grinding scratch patterns and applied a limestone densifier to harden the stone, making it more user friendly in heavy traffic areas.
The final stage saw the stone refinished using resin-bonded diamonds to achieve a satin hone. The floor was then sealed with an impregnator for surface level stain-protection.
What really impressed me is that Athena Stone gained absolutely nothing from helping me. I wasn’t a customer and they knew there was no job in it for them, yet they still took the time to look at the problem and give me genuinely useful advice.
After the experience I’d had trying to get help elsewhere, that level of customer service really stood out. They went above and beyond for someone who wasn’t even a paying customer, and their advice made a huge difference to us.
Amazingly high quality work and super responsive friendly customer service.
The work done by Dave and his team on our 30+ year old limestone flooring was outstanding. The stone was dirty and very cracked in places and I never dreamt they could make something so old look so good. The resin colour they used was an exact match and the cracks they filled are barely discernible now. The cleaned limestone looks wonderful and fresh. I can't believe what they achieved and couldn't be more thrilled.
Would you please thank Dave and his team - so much - for their outstanding work on our flooring? I can’t believe what they achieved and couldn’t be more thrilled. I never dreamt they could make something so old look so good!
Fantastic experience from start to finish. Outstanding customer service. Can't recommend highly enough.
Top quality service and good value for money. For once I am very happy to pay a bill!
