A high end London salon had a marble floor installed 15 years previously but the owner had never been happy with the finish. The tiles themselves were slightly textured and this making them more difficult to maintain, with dirt and marks showing more easily across the surface. Further to this, the uneven height of the tiles meant that there was a tendency for dirty water to pool in certain areas after mopping. As a busy salon, there was a need to clean the floor more frequently than in a domestic setting but with the issues with the tiles, the owner was just never happy with the floor.
During the initial visit, a fully restoration treatment was necessary in order to completely transform the floor and create the look that the salon deserved.
The floor tiles were firstly ground flat with 2 stages of metal bonded diamonds to create a flush finish across the grout lines. This removed lippage at the joints as well as tackling the scratches, surface damage and soiling across the stone and the grout.
Following this, 4 further stages of resin bonded diamonds resurfaced the floor to achieve desired satin finish. The stairs throughout the salon had the addition of a densifying compound to strengthen the stone and make it less susceptible to scratching and soiling.
The outcome not only created the floor that the salon owner had always wanted, but also made the surfaces easier to maintain to ensure that the salon always had that wow factor.
Future professional maintenance visits would then require a less intense treatment. Every 6 months, the Athena Stonecare team visit and provide the following treatment: Deep clean marble floor tiles and grout with alkaline cleaning compounds. Resurface floor with 400 grit diamond abrasives to remove surface staining, light scratches and etch marks. Rinse floor with stone soap and apply 3 coats of Fila MP90 Eco Extreme impregnating sealant.
What really impressed me is that Athena Stone gained absolutely nothing from helping me. I wasn’t a customer and they knew there was no job in it for them, yet they still took the time to look at the problem and give me genuinely useful advice.
After the experience I’d had trying to get help elsewhere, that level of customer service really stood out. They went above and beyond for someone who wasn’t even a paying customer, and their advice made a huge difference to us.
Amazingly high quality work and super responsive friendly customer service.
The work done by Dave and his team on our 30+ year old limestone flooring was outstanding. The stone was dirty and very cracked in places and I never dreamt they could make something so old look so good. The resin colour they used was an exact match and the cracks they filled are barely discernible now. The cleaned limestone looks wonderful and fresh. I can't believe what they achieved and couldn't be more thrilled.
Would you please thank Dave and his team - so much - for their outstanding work on our flooring? I can’t believe what they achieved and couldn’t be more thrilled. I never dreamt they could make something so old look so good!
Fantastic experience from start to finish. Outstanding customer service. Can't recommend highly enough.
Top quality service and good value for money. For once I am very happy to pay a bill!
