Following a flood, the limestone floor throughout the basement level at a Marylebone based restaurant had experienced some significant damage. The floor has been carefully chosen as part of a renovation project some years earlier and was a feature that the owners were particularly fond of. Supplied by Amarestone the brushed finish Chamesson limestone flooring had a beautiful texture and the client was conscious to ensure that this was not altered by the restoration process. This meant that the floor could not be ground with diamonds and so a specialist service was required.
Initially the team used alkaline cleaning compounds and abrasive honing powder to strip existing sealants. At this stage in the process, we discovered that a glossy lacquer had been applied to the floor during the weekly cleaning treatment, and the build up was masking further flood damage. After fully stripping this, a salt remover was applied to the flood damaged tiles to remove efflorescence. The floor was then rinsed before the application of an impregnating sealant and finishing wax to achieve desired level of shine.
Having the correct ongoing maintenance is essential for any stone floor. Not only is it important to have a cleaning regime that will keep your stone in great condition but using the correct products will enable the floor to be restored in future should it require a professional service. We were pleased to provide the client with a guide recommending a wax that can be periodically applied to refresh the protection without impacting the stone surface.
Athena Stonecare have looked after my limestone floor for a few years now. On their first visit they cleaned the tiles and the grout beautifully, and restored the polished shine of the tiles to what they originally looked like when they were first installed.
Recently I had a disaster where a decalcifying washing machine treatment leaked onto the floor and reacted with the limestone. Athena responded really quickly, and restored the tiles perfectly. I can not rate them highly for the quality of their work and their professionalism.
From start to finish, the Athena Stonecare team demonstrated true craftsmanship and professionalism. Amazing communication and a seamless execution with zero mess left behind. All the scratches and etch marks are gone, leaving the surface looking brand new.
A huge thank you to the Athena Stonecare team for the brilliant work and customer service. If you have natural stone that needs restoring or revitalising, I couldn't recommend them more highly.
What really impressed me is that Athena Stone gained absolutely nothing from helping me. I wasn’t a customer and they knew there was no job in it for them, yet they still took the time to look at the problem and give me genuinely useful advice.
After the experience I’d had trying to get help elsewhere, that level of customer service really stood out. They went above and beyond for someone who wasn’t even a paying customer, and their advice made a huge difference to us.
Amazingly high quality work and super responsive friendly customer service.
The work done by Dave and his team on our 30+ year old limestone flooring was outstanding. The stone was dirty and very cracked in places and I never dreamt they could make something so old look so good. The resin colour they used was an exact match and the cracks they filled are barely discernible now. The cleaned limestone looks wonderful and fresh. I can't believe what they achieved and couldn't be more thrilled.
Would you please thank Dave and his team - so much - for their outstanding work on our flooring? I can’t believe what they achieved and couldn’t be more thrilled. I never dreamt they could make something so old look so good!
